TERMS and CONDITIONS
Exchanges and Returns
First and foremost, I want you to be happy with your purchase.
You do not need a return authorization to exchange or return an item assuming it MEETS THE GUIDELINES BELOW. Just send me an email describing the reason for the return/exchange. Once I confirm your request, ship it back to me, and I’ll process your request.
I find that the vast majority of my customers do not elect to return or exchange their items, so I have elected to pass along quality products at the most competitive prices I can by not paying for return shipping on returns and exchanges
Exchanges
We accept exchanges for pre-printed shirts within 30 days of delivery. If you would prefer a different color or size, or completely different shirt, ~ please ship the item back to the address below and include a note letting me know what you would like in exchange. Items being sent back to us should be shipped via USPS Priority Mail, and it’s suggested you keep your tracking number handy until you know we’ve received the item. Please allow up to 30 business days for processing and difference in the price of the exchange (minus original shipping cost).
Returns
We Accept returns for UNWORN, NEW pre-printed shirts within 30 days of delivery.. All items should be returned to the address below in brand new condition. Upon receipt, refunds will be applied to the original form of payment. Please allow up to 30 business days for the full processing of your return (minus original shipping costs). If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please send all returns or exchanges via USPS, with the original packing slip/receipt to:
Kat’s Creations, LLC
427 Golf Rd.
Lapeer, MI 48446
Shipping Policies
My goal is to get your products to you as quickly as humanly possible.
Products are shipped from Lapeer, Michigan. I do not offer international shipping at this time.
Non-Returnable Items
Unfortunately, we cannot accept returns of certain items including:
• Any item that is returned more than 30 days after delivery
• Any item that has been worn or damaged
• Custom-made products or special orders